Essential information. Please Read the Following Terms and
Conditions. Your Acceptance of These Terms Are an Absolute Condition of This
Website and the Services of artworkersonline.co.uk
These Terms & Conditions form the trading agreement
between artworkersonline.co.uk ("AWOL" or "we" or "us") and the Client or
The Client appoints artworkersonline.co.uk as its sole
artworking agency. These terms of business represent the whole agreement
between the parties and can be varified by acceptance of clicking the "upload
files" button or by written agreement signed by each of us specifically
referring to this
a) Unless agreed otherwise in writing or by email, we will charge you
for all work produced at our current standard charge out rates (if there are
any changes to such rates you will be notified by emailed, writing or
b) Our current charge out rate is �20 per hour (ph) (Code
Green), �25ph (Code Amber) and �35ph (Code Red) these rates are based on the
amount on notice given to us, code green having 48hrs between the time the job
is started, as dictated on the Quote page on the website and when the job is to
be delivered to the you, code amber having 24hrs between the time the job is to
be started, as dictated on the Quote page on the website and when the job is to
be delivered to the you and code red having at least 2hrs between the time the
job is to be started, as directed on the Quote page on the website and when the
job is to be delivered to the you. Code red includes any immediate amends that
may follow from the work we have carried out. By amends we mean these to be
amends that have been created by the client be that either yourselves or your
client, not mistakes made by ourselves as these will have no charge to you to
rectify. These prices are effective from the date of this Trading Agreement,
the only time the rate will change is if we have discussed the rate with you
before any bespoke job, or quoted a job as a whole rather than an hourly rate.
c) All rates and fees are exclusive of VAT, which will be
charged in addition at the prevailing rate.
d) When up or down loading files, the time scale is not
e) Printing costs are as follows: Black and white photocopies; A4=£.010ea, A3=£0.20ea.
Colour photocopies; A4=£0.50ea, A3=£1.00ea. Black and white print-outs; A4=£0.50ea, A3=£1.00ea.
Colour print-outs; A4=£1.00ea, A3=£1.50ea.
f) All travel expenses if incurred will be charged at the hourly rate of the corresponding job and the amount charged will be the travelling time to and from the clients premises only.
2. NEW CLIENTS: INITIAL TRADING PERIOD
With all new clients, we request payment on receipt of invoice for the
first two months of active trading. Thereafter, we will revert to our standard
terms of payment (see Clause 3).
a) After this trial period and clause 3 is introduced, it is
still up to our discretion and integrity the credit terms agreed.
3. STANDARD TERMS OF PAYMENT
a) You will make punctual payment to us of all invoices and will indemnify us
in full in respect of any third party expenses suffered or incurred by us
pursuant to your instructions.
b) Invoices will be paid by you (without any deduction by way
of set-off or counter claim or otherwise) as follows:
(i) Fees - 30 days from date of invoice.
(ii) Production and other services - 30 days from date of
(iii) For any services where the contractor or supplier
requires payment before work commences, our invoice covering the same shall be
paid before work commences.
c) For services where the contractor or supplier has the right
to withhold consent for work used, or other display before final payment, our
invoice covering the same shall be paid within seven days from date of invoice
and in any event in cleared funds before the planned date of publication,
or other display.
d) On receipt of your approval for any production or artwork,
we may issue invoices for stage payments of the estimated cost thereof and the
invoices shall be payable within 30 days from date of invoice.
e) Out of pocket expenses will be charged at cost. These
include air and rail fares, hotels and sustenance. Car travel will be charged
at AArates. Normal office disbursements such as post, telephone and fax will
not be charged.
f) Cancellation work or production (see clause 6).
4. OVERDUE ACCOUNTS
a) If payment of invoices is not made when due, we reserve the right
to charge interest on overdue amounts, interest to be calculated at the rate of
4% per year above the base lending rate from time to time of Royal Bank of
Scotland Plc. Interest will accrue from the due date until payment is made.
b) We reserve the right to retain all work, materials and any
other items in our possession relating to any matter until all invoices are
paid in full.
c) Any queries in respect of an invoice must be raised within
14 days of the date of the invoice. After this date it will be deemed that the
invoice has been accepted by you (except in the case of
5. CREDIT INSURANCE
We take out insurance against credit risks and all our clients must be
acceptable to our insurers. In the event of our insurers revising or
withdrawing the normal insurance cover in respect of you, we may revise our
terms of payment and may require payment in advance.
6. CHANGE AND/OR CANCELLATION OF WORK
a) In the event of change or cancellation, we reserve the right to
charge you for all costs of complying with your request, which may include our
expenses, production costs, cancellation fees, and our fees and commission in
respect of such plans, schedules and work-in-progress.
b) On acceptance of these terms and conditions being the
"upload file" button, once work has been uploaded (an email confirming this) or
files loaded onto our server, the work then becomes live, therefore chargeable.
If this live work is then cancelled, but has not been worked on, a surcharge of
�20 excluding vat.
c) If however the live job has been worked on or even finished,
the hourly rate will apply and you will be charged accordingly.
7. INTELLECTUALPROPERTYAND COPYRIGHT
a) The intellectual property rights (including, where appropriate, copyright
and design rights) in all works created or commissioned by us and used under
this agreement shall be vested in us
c) Until full payment of the invoice, all files are copyright
8. LEGAL LIABILITY
a) "Artworkersonline.co.uk" will not be liable for any discrepancies
or mistakes, which later have a financial deprement to you the client. All work
produced by us should be checked and signed off before any further action is
taken with the files.
b) We take no responsibility for work not checked and signed.
If checked and incorrect we will do our upmost to verify the mistake.
c) We are not liable for any financial compensation by a third
d) We shall not be liable for any costs, loss or damage arising
from our failure to fulfil our obligations where failure results from
circumstances wholly or in part beyond our control including, for example,
uploading or downloading files. Viruses or equivalent computer circumstances.
We advise you to take out the appropriate insurance cover where necessary.
e) We shall not be liable for any consequential or economic
loss (whether for loss of profit or otherwise) and our entire liability under
or in connection with this Trading Agreement shall not exceed the associated
fees and/or charges received by us under this Trading Agreement.
f) Nothing in this Trading Agreement shall limit or exclude our
liability for death or personal injury to the extent that it is caused by our
a) This Agreement shall commence on the start date specified below and shall
continue until terminated by either party by giving to the other not less than
one month's notice in writing.
b) Notwithstanding clause 9a) we may terminate this Trading
Agreement on written notice if:
(i) You make any voluntary arrangement with your creditors or
become subject to an administration order or (being an individual or firm)
become bankrupt or (being a company) go into liquidation
(ii) A receiver is appointed over any of your assets
(iii) You cease or threaten to cease to carry on business.
a) We will take the upmost care in securing complete confidentiality of you,
your client and anybody who might be in a comprimising situation.
b) All our folders are uniquely secure so no access from other
outside sources can comprimise our or your integrity.
c) In the case of anybody who makes an advance to you or your
clients on the basis of work produced by ourselves, please notify us and legal
proceedings might impend.