Terms & Conditions

Essential information. Please Read the Following Terms and Conditions. Your Acceptance of These Terms Are an Absolute Condition of This Website and the Services of artworkersonline.co.uk

These Terms & Conditions form the trading agreement between artworkersonline.co.uk ("AWOL" or "we" or "us") and the Client or ("you").

The Client appoints artworkersonline.co.uk as its sole artworking agency. These terms of business represent the whole agreement between the parties and can be varified by acceptance of clicking the "upload files" button or by written agreement signed by each of us specifically referring to this
Trading Agreement.

a) Unless agreed otherwise in writing or by email, we will charge you for all work produced at our current standard charge out rates (if there are any changes to such rates you will be notified by emailed, writing or telephone.

b) Our current charge out rate is �20 per hour (ph) (Code Green), �25ph (Code Amber) and �35ph (Code Red) these rates are based on the amount on notice given to us, code green having 48hrs between the time the job is started, as dictated on the Quote page on the website and when the job is to be delivered to the you, code amber having 24hrs between the time the job is to be started, as dictated on the Quote page on the website and when the job is to be delivered to the you and code red having at least 2hrs between the time the job is to be started, as directed on the Quote page on the website and when the job is to be delivered to the you. Code red includes any immediate amends that may follow from the work we have carried out. By amends we mean these to be amends that have been created by the client be that either yourselves or your client, not mistakes made by ourselves as these will have no charge to you to rectify. These prices are effective from the date of this Trading Agreement, the only time the rate will change is if we have discussed the rate with you before any bespoke job, or quoted a job as a whole rather than an hourly rate.

c) All rates and fees are exclusive of VAT, which will be charged in addition at the prevailing rate.

d) When up or down loading files, the time scale is not charged.

e) Printing costs are as follows: Black and white photocopies; A4=£.010ea, A3=£0.20ea.
Colour photocopies; A4=£0.50ea, A3=£1.00ea. Black and white print-outs; A4=£0.50ea, A3=£1.00ea.
Colour print-outs; A4=£1.00ea, A3=£1.50ea.

f) All travel expenses if incurred will be charged at the hourly rate of the corresponding job and the amount charged will be the travelling time to and from the clients premises only.

With all new clients, we request payment on receipt of invoice for the first two months of active trading. Thereafter, we will revert to our standard terms of payment (see Clause 3).

a) After this trial period and clause 3 is introduced, it is still up to our discretion and integrity the credit terms agreed.

a) You will make punctual payment to us of all invoices and will indemnify us in full in respect of any third party expenses suffered or incurred by us pursuant to your instructions.

b) Invoices will be paid by you (without any deduction by way of set-off or counter claim or otherwise) as follows:

(i) Fees - 30 days from date of invoice.

(ii) Production and other services - 30 days from date of invoice

(iii) For any services where the contractor or supplier requires payment before work commences, our invoice covering the same shall be paid before work commences.

c) For services where the contractor or supplier has the right to withhold consent for work used, or other display before final payment, our invoice covering the same shall be paid within seven days from date of invoice and in any event in cleared funds before the planned date of publication,
or other display.

d) On receipt of your approval for any production or artwork, we may issue invoices for stage payments of the estimated cost thereof and the invoices shall be payable within 30 days from date of invoice.

e) Out of pocket expenses will be charged at cost. These include air and rail fares, hotels and sustenance. Car travel will be charged at AArates. Normal office disbursements such as post, telephone and fax will not be charged.

f) Cancellation work or production (see clause 6).

a) If payment of invoices is not made when due, we reserve the right to charge interest on overdue amounts, interest to be calculated at the rate of 4% per year above the base lending rate from time to time of Royal Bank of Scotland Plc. Interest will accrue from the due date until payment is made.

b) We reserve the right to retain all work, materials and any other items in our possession relating to any matter until all invoices are paid in full.

c) Any queries in respect of an invoice must be raised within 14 days of the date of the invoice. After this date it will be deemed that the invoice has been accepted by you (except in the case of
manifest error).

We take out insurance against credit risks and all our clients must be acceptable to our insurers. In the event of our insurers revising or withdrawing the normal insurance cover in respect of you, we may revise our terms of payment and may require payment in advance.

a) In the event of change or cancellation, we reserve the right to charge you for all costs of complying with your request, which may include our expenses, production costs, cancellation fees, and our fees and commission in respect of such plans, schedules and work-in-progress.

b) On acceptance of these terms and conditions being the "upload file" button, once work has been uploaded (an email confirming this) or files loaded onto our server, the work then becomes live, therefore chargeable. If this live work is then cancelled, but has not been worked on, a surcharge of �20 excluding vat.

c) If however the live job has been worked on or even finished, the hourly rate will apply and you will be charged accordingly.

a) The intellectual property rights (including, where appropriate, copyright and design rights) in all works created or commissioned by us and used under this agreement shall be vested in us
whenever possible.

c) Until full payment of the invoice, all files are copyright to "Artworkersonline.co.uk".

a) "Artworkersonline.co.uk" will not be liable for any discrepancies or mistakes, which later have a financial deprement to you the client. All work produced by us should be checked and signed off before any further action is taken with the files.

b) We take no responsibility for work not checked and signed. If checked and incorrect we will do our upmost to verify the mistake.

c) We are not liable for any financial compensation by a third party.

d) We shall not be liable for any costs, loss or damage arising from our failure to fulfil our obligations where failure results from circumstances wholly or in part beyond our control including, for example, uploading or downloading files. Viruses or equivalent computer circumstances. We advise you to take out the appropriate insurance cover where necessary.

e) We shall not be liable for any consequential or economic loss (whether for loss of profit or otherwise) and our entire liability under or in connection with this Trading Agreement shall not exceed the associated fees and/or charges received by us under this Trading Agreement.

f) Nothing in this Trading Agreement shall limit or exclude our liability for death or personal injury to the extent that it is caused by our negligence.

a) This Agreement shall commence on the start date specified below and shall continue until terminated by either party by giving to the other not less than one month's notice in writing.

b) Notwithstanding clause 9a) we may terminate this Trading Agreement on written notice if:

(i) You make any voluntary arrangement with your creditors or become subject to an administration order or (being an individual or firm) become bankrupt or (being a company) go into liquidation

(ii) A receiver is appointed over any of your assets

(iii) You cease or threaten to cease to carry on business.

a) We will take the upmost care in securing complete confidentiality of you, your client and anybody who might be in a comprimising situation.

b) All our folders are uniquely secure so no access from other outside sources can comprimise our or your integrity.

c) In the case of anybody who makes an advance to you or your clients on the basis of work produced by ourselves, please notify us and legal proceedings might impend.